We’re here to help you feel safe inside the experience.

Whether you are navigating technical challenges or seeking deeper clarity on your harmonic journey, our support team is anchored in your well-being.

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Account

Manage your subscription, resonance settings, and personal frequency profile.

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App Issues

Technical glitches, synchronization resets, and platform troubleshooting.

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Session Feedback

Help us fine-tune the experience. Tell us how your last session felt.

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Safety & Grounding

Your emotional safety is our highest priority. If you encounter intense experiences or need immediate grounding techniques, our "Anchor Protocol" is always available.

Frequently Asked Frequencies

How do I calibrate my baseline resonance? expand_more

Baselines are set during your initial onboarding through a 3-minute silence capture. If you feel your resonance has shifted, you can recalibrate in the "Profile" section under "Acoustic Bio-Signature."

Is the StayTune data encrypted? expand_more

Absolutely. Every session is end-to-end encrypted. We believe your internal landscape is yours alone. We only store anonymized frequency metadata to improve the algorithm.

Can I use the app offline during travel? expand_more

Yes, Premium Journey members can download "Grounding Packs" for offline use. This ensures you maintain your rhythm even while disconnected from the cosmic net.

Reach Out

Human support is available 24/7. Average response time: 14 minutes.